Accessibility Requirements & Booking

How do I book a wheelchair space?
Our wheelchair spaces in the venue can now be booked online. An example of how to book a wheelchair space is below. I am a party of two people with a requi...
Mon, 8 Aug, 2022 at 12:40 PM
How do I submit my Accessibility Requirements?
Please find the link to our Accessibility Booking form below.  Accessibility Booking Form | Waterfront Hall  
Mon, 8 Aug, 2022 at 12:51 PM
How to I request a Carer / Essential Companion Ticket?
Simply fill in our Accessibility Booking Form with your requirements and our team will update our booking system with your requirements and make a Carer / E...
Mon, 8 Aug, 2022 at 12:53 PM
I have epilepsy and flashing lights can cause seizures.
Strobe lighting, pyrotechnics and lasers may be used by some artists in their performances. Most often we are not aware of this at the time of the show goin...
Mon, 8 Aug, 2022 at 12:41 PM
I have a hearing impairment. Can you accommodate?
We have an infra-red system in both the Waterfront Hall and Waterfront Studio. Customers are requested to turn their hearing aid to ‘T’ setting to enable th...
Mon, 8 Aug, 2022 at 12:41 PM
I am deaf and require a BSL or ISL interpreter. Can you accommodate?
Yes, we can arrange for a BSL or ISL signer to be at the performance. We ask that you try to give eight weeks’ notice to ensure that we can arrange for a si...
Mon, 8 Aug, 2022 at 12:42 PM
I have an assistance dog that I required to be with me at all times. Can I bring him/her with me?
Yes, assistance dogs are most welcome at the Waterfront Hall. Please let us know in advance and we can allow for water provision. We advise giving no less t...
Mon, 8 Aug, 2022 at 12:43 PM
Do you offer relaxed performances?
We offer a relaxed performance with our pantomime every year. It’s always a popular show, so we advise early booking to avoid disappointment. If you or a m...
Mon, 8 Aug, 2022 at 12:43 PM