Waterfront Hall and Ulster Hall FAQ

All e-tickets are available to be scanned into the premises on your smartphone device. For the best results, ensure that the brightness on your smartphone i...

We recommend that you only buy tickets directly from the Waterfront Hall and Ulster Hall. If you wish to purchase through a secondary ticketing agent, we re...

In the unlikely event of a performance being cancelled, we will contact you via email and issue a refund. If you have paid by credit or debit card you do no...

If it's been more than 24 hours since you booked with us, please check your junk mail folder on your email. If you still can't see your confirmation...

Gift vouchers are the perfect gift for that entertainments lover or when you just don’t know what to get! Gift vouchers can be purchased over the phone by c...

If you are booking online you have the option to select your own seat from our interactive plan of the hall, this has been broken into two sections, Ground ...